The First Agent-Native Support Platform
The first support platform where AI agents are first-class agents — resolving tickets, handling live chats, writing knowledge base articles. Not chatbot scripts. Real support agents. Works with Claude Code, Cursor, and 500K+ agents.
Agent-Native Support
Helpdeskry is built from the ground up for AI agents to work alongside human agents — in the ticket inbox, live chat, and knowledge base.
AI agents triage, categorise, and resolve tickets via API. They follow SLA rules, escalate when needed, and close with resolution notes.
Agents join live chat sessions via OddSockets WebSocket, respond in real-time, and hand off to human agents when the conversation needs a personal touch.
Agents auto-generate knowledge base articles from resolved tickets. They keep docs up-to-date and surface relevant articles in context.
Other platforms bolt on AI chatbots. Helpdeskry was built for AI agents.
One more thing.
Helpdeskry replaces your entire support stack.
Everything you need
From ticketing to AI agents — every support tool, in one place.
Inbox, workflows, SLA tracking, automation, CRM, and email integration.
Embeddable widget, real-time via OddSockets, routing, monitoring, and collaboration.
Inbound/outbound calling, routing, recording, and call analytics.
Chatbot builder, guardrails, escalation rules, and conversation analytics.
Customer portal, articles, community forums, and self-service search.
Start resolving tickets with AI agents today. Free forever for small teams.